Protecting your personal details on our website.
Plastic Free Lyme Regis is part of Turn Lyme Green (TLG) which promotes sustainable living in Lyme Regis. Set up in 2007, TLG engages the community in environmental issues. You may sign up to receive regular updates from TLG and your personal data is protected and not shared with any third parties.
The Website is brought to you by Plastic Free Lyme Regis. Plastic Free Lyme Regis believes it is important to protect your Personal Data (as defined in the Data Protection Act 1998) and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy. This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data, and tells you certain things we will do and not do. You should read this policy in conjunction with the full Website Terms.
When we first obtain Personal Data from you, we will give you the opportunity to tell us if you do or do not want to receive information from us about other services or products (as applicable). You may change your mind at any time by emailing us at the address below.
1. Collecting Information
We may collect Personal Data about you from a number of sources, including the following:
1.1. From you when you sign up to receive the Turn Lyme Green newsletter email: your contact details.
1.2. From you when you contact us with an enquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.
1.3. From third parties to whom you have provided information with your consent to pass it on to other organisations or persons.
1.4 From subscribing to our Turn Lyme Green/Plastic Free Lyme Regis email list.
1.5 From providing your details to us in person at an event, talk, or other organised event where Plastic Free Lyme Regis is represented.
2. Using Your Personal Information
2.1. Personal Data about our customers is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfil these purposes:
2.1.1. To help us to identify you when you contact us.
2.1.3. To help us to contact about future developments of Turn Lyme Green and Plastic Free Lyme Regis, if you have agreed to this previously.
2.1.4. To allow us to carry out marketing analysis and customer profiling (including website transactional information), conduct research, including creating statistical and testing information.
2.1.5. To help to prevent and detect fraud or loss.
2.1.6. To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about new website options if you were given the opportunity to opt out of being contacted by us at the time your Personal Information was originally collected by us, and at the time of our subsequent communications with you, and you have not opted out of us contacting you.
2.1.7. To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about products and services offered by us and selected partners where you have expressly consented to us doing so.
2.1.8. We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.
2.1.9. We may check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this.
2.3. We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:
2.3.1. If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.
2.3.2. If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
2.5. In connection with any transaction which we enter into with you: We may carry out with one or more fraud prevention checks with fraud prevention agencies:
2.5.1. If you provide false or inaccurate information to us and we suspect fraud, we will record this and may share it with other people and organisations. We, and other credit and insurance organisations, may also use technology to detect and prevent fraud.
2.5.2. If you need details of those fraud prevention agencies from which we may use Data Protection Manager, Plastic Free Lyme Regis, April Cottage, West Hill Road, Lyme Regis, Dorset DT7 3LW or email: firstname.lastname@example.org.
3. Protecting Information
We have strict security measures to protect Personal Data.
3.1. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
3.2. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
4. The internet
4.1. If you communicate with us using the internet, we may occasionally email you about our services and products. When you first give us Personal Data through the Website, we will normally give you the opportunity to say whether you would prefer us not to contact you by email. You can also always send us an email (at the address set out below) at any time if you change your mind.
4.2. Please remember that communications over the internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered – this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control.
5.1. The Website may include third-party advertising and links to other websites. We do not provide any personally identifiable customer Personal Data to these advertisers or third-party websites.
5.3. We exclude all liability for loss that you may incur when using these third party websites.
6. Further Information
6.4. If you would like access to the Personal Data that we hold about you, you can do this by emailing us at email@example.com or writing to us at the address noted above. There may be a nominal charge of £10 to cover administrative costs.
6.5. We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email us at firstname.lastname@example.org or write to us at the address above to update your Personal Data.